AI

Wrangling Robots: A Practical Guide to AI at APAX

November 28, 2025 · Matt Smith

Matt Smith
Written by
Matt Smith
Director of Delivery, APAX Software

Wrangling cattle

Introduction

As Director of Delivery at APAX, Matt Smith explains that the organization needed to determine “how” to implement AI effectively while maintaining its core identity. Rather than adopting external frameworks, the team grounded their approach in established company values.

Our Principles: Grounded in Our Values

APAX operates using the Entrepreneurial Operating System (EOS) with four core values: Be Good, Be Excellent, Be a Friend, and Be You. These values shaped three key AI principles:

  • You Own Your Work: Users remain accountable for AI-generated output. “The final accountability rests with the person using the tool.”

  • Keep a Human in the Loop: AI augments rather than replaces human judgment. Strategic decisions and creative work remain human-driven.

  • Be Transparent: The organization openly communicates AI usage internally and with clients, treating these tools as strengths rather than hidden assets.

Our Playbook: From Play to Purpose

Inspired by the “Total Motivation” framework emphasizing play, purpose, and potential, APAX developed a four-stage adoption process:

  1. Discover & Play: Encourage experimentation without pressure for immediate results
  2. Align and Adopt: Team consensus on tool selection and implementation methods
  3. Train & Integrate: Educational rollout into existing workflows
  4. Upgrade & Evangelize: Continuous improvement and knowledge sharing

Our Actions: Focused on Impact

Three specific software development applications emerged from quarterly planning initiatives:

Documentation

Rolando identified AI as valuable for creating comprehensive documentation. Benefits include establishing coding patterns, listing service dependencies, summarizing business logic, and streamlining team onboarding.

PR Review Assistance

Ben discovered that tools like CodeRabbit, CodeAnt, and Claude Code provide initial code scanning, allowing senior engineers to focus on judgment calls and priority decisions rather than routine checks.

Design-to-Dev Handoff

Andrew found that integrating Figma’s MCP server with Claude Code smooths designer-engineer collaboration, maintaining design fidelity while translating specifications into code implementations.


Conclusion

By anchoring AI strategy in company values and building curiosity-driven adoption processes, APAX integrates these tools while preserving organizational culture, accountability, and authenticity.

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